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  • How We Hold Our Gadgets

    · · 27 Comments

    Touch adds a new dimension to our designs, and asks us to think not only about the canvas of the screen, but also about how users interact physically with the screen itself. We need to consider the ergonomic needs of holding a smartphone, tablet, or hybrid device—switching hands, swapping grips, and pointing, clicking, and typing. In this excerpt from Chapter 1 of Designing for Touch, Josh Clark examines the role of thumbs in driving our device interactions, no matter the size of the screen.

  • Offering Feedback

    · · 3 Comments

    If you only interact with users when they need support or have a feature request, you’re only interacting with the minority of your customers. The ones who don’t reach out to you may be creating their own workarounds to a problem you’d love to hear about, or they may have a use case that would lead to a brilliant feature. Are you guilty of the same developer shyness? Do you build things to enhance a tool or service for your own use, and assume the developer is too busy to want to hear about it? Don’t wait until there’s a need for support: ask your happy customers what they do with your product, and tell developers how you’re using their product.

  • Object-Oriented UX

    · · 49 Comments

    We know big, monolithic webpages won’t meet the needs of responsive sites and endless screens. But we’re often still quilting together design patterns and content modules, rather than truly thinking in systems. Sophia Voychehovski shows us how defining the objects our users interact with, and the relationships between them, opens doors to more interconnected—and successful—user experiences.

  • Choosing a CMS Your Organization Will Love

    · · 18 Comments

    That never-ending search for the perfect CMS—maybe we’re using the wrong criteria. Too frequently, we approach CMS selection with cost or functionality as our bottom line, leading to solutions that look good, but struggle to adapt to the internal workflow. But finding a tool that matches organizational requirements means shifting focus. Artas Bartas presents three ways of approaching the CMS selection process with your team’s needs and processes top of mind.

  • Groups of Five

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    Technology rests on a discovery of patterns: of behavior, association, energy, thinking. How valuable those patterns are to us is constantly being renegotiated as we experience a series of reveal shots that show us another part of the big picture, and yet another part of the big picture, and so on. To rely on a favorite cliché, it’s turtles all the way down.

  • URLs Beyond the Web

    · · 10 Comments

    As the newest operating systems for Android and iOS enable deep-linking directly into third-party apps, Anthony Colangelo sees an expanding definition of “the web” and an opportunity to better serve our users.

  • The Analog Revolution

    · · 2 Comments

    Back in the day, when software was released (on physical media), it was considered done. In the present, some products could benefit from a limitation like that. To tie development to something immutable, such as a physical thing or a hard deadline, might just foster a sense of responsibility to design our product so it has what it takes to last a few years.

  • Using Responsive Images (Now)

    · · 30 Comments

    The rise of responsive web design sent designers and developers scrambling to figure out how best to deliver responsive images across a range of device widths. Thanks in large part to efforts by the Responsive Issues Community Group (RICG), we can now serve images of varying quality depending on the user’s viewport rather than on some convoluted server-side setup. Chen Hui Jing introduces us to the new image selection types and shows us how we can make them work for us.

  • Reclaiming Social: Content Strategy for Social Media

    · · 8 Comments

    When we talk about content, we mean all the content: words, pictures, videos, the whole shebang. And—surprise, surprise—that includes social media. Too often neglected or left to the mercy of Klout, social media accounts need the same care, strategic planning, and governance as the rest of your digital properties. Ida Aalen and Ida Jackson explain how content strategy is just the tool to dust off your accounts, regain control, and start producing better social media content today.

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