Lisa Herrod began her working life as a sign language interpreter before moving to the web in 1999. Owner of Scenario Seven, a user experience consultancy in Australia, her work now focuses on a taking an integrated, holistic approach to usability and accessibility. Lisa is co-lead of WaSP’s International Liaison Group.
Contributions by Lisa Herrod
Because of limited awareness around Deafness and accessibility in the web community, it seems plausible to many of us that good captioning will fix it all. It won’t. Before we can enhance the user experience for all deaf people, we must understand that the needs of deaf, hard of hearing, and big-D Deaf users are often very different.