Authors: Y: Indi Young
When not researching mental models, teaching workshops, and fashioning the strange elements of discovery into interaction design decisions, you can find Indi Young eating chocolate, growing veggies, and making her home energy efficient. She’s a co-founder of Adaptive Path and writes a blog at Rosenfeld Media.
Articles By This Author
Look at it Another Way
Issue 267September 09, 2008
Mental models often fall prey to our assumptions and understanding of a field. When creating one, turn off your internal problem-solver and just listen to people. Allow patterns of behavior and motivation to reveal themselves to you.
