Being Real Builds Trust

by Steph Hay

23 Reader Comments

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  1. Keeping it real is absolutely essential. You cannot be what you are not. Another great test besides the mom test is the wife test.
    Brett

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  2. yarh…. I also usually ask Mom for some question. It seems that Mom is a person we can trust. Thanks Steph for informative writing!
    Minneapolis Web

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  3. Still, I wonder about the wording. I’m in two minds when it comes to writing an enticing copy – on the one hand, it should be easy and understandable; on the other, alluring rhetoric may yield grand results and I’m not very keen on dumbing down the language. UX people will kill me.

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