Comments on Beyond Usability Testing

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  1. I like your article Devan and I’m pleased you’ve pointed people to the list of guidelines we use for expert reviews at Userfocus—but I don’t understand why you seem to couch this as an either-or discussion. Any sensible project manager will include time for both usability testing (the gold standard) and for expert reviews. I’m sure it’s not your intention, but people may read your article and think that expert reviews are a cheap alternative to user testing. Expert reviews are best used to achieve an extra iteration through the design loop, not as a replacement for user testing.

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