@chris and @myquite—excellent point. I would counter that those clients insisting they know better you are not “entering the design process/world” but instead attempting to keep control in an unfamiliar environment. They don’t feel qualified to dictate design. They DO feel qualified to manage. The challenge for us is to illustrate the depth of thought and craft that went into our design decisions. By bringing them in to the process through the methods described in the article you make the unfamiliar, slightly more familiar. With that familiarity comes recognition of the designer’s expertise. You actually increase your value with that client! In time, they will trust that you are doing much more than “making things pretty.”
Now, will this cure ALL clients? Hell,no! But for those willing to take a leap with you, a much stronger client relationship will follow.