Comments on Facilitating Great Design

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  1. > I’ve been facilitating meetings where someone,
    > out of the blue, has said the most ridiculous
    > thing you could possibly imagine.
    > ...
    > It may be ... crazy, but it’s more important
    > for you as a facilitator to understand why
    > that idea surfaced in their brain, and how
    > it relates back to the value they hope to
    > add to the project

    So even then it’s adopt, adapt, and improve… (keeping the silly mask in the drawer) ...*and* empathise! Many a nerd will need a shrink when he realises that he’s supposed to be his client’s shrink of sorts. He will need much force to be with him. Some months ago we installed a punching bag in our backroom to let off steem after meetings. Probably not the right attitude but it helps.

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  2. It’s about knowing your target market, and researching the UI. I am a big fan of pre built scripts that allow superior functionality to not so savvy business owners making their own site.

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  3. Nice article and good points raised. Its very important to know the customer and his needs in general. Meetings are very important because when you talk, ideas flow and you come to know more about the customer needs.

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  4. Kevin thank you for facilitating my understanding of how to Facilitate Great Design with great meetings. Thanks for including the book references too.

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  5. Sorry, commenting is closed on this article.