Even if everything is due yesterday (or due by “the holidays,” as is always the case), slip into the role of the person you’re trying to support for an hour. Meditate, if you will—it *is* a centering state of mind. During this hour, sketch what you know, what you do, and how you react as that person. Then come out of that state and see if you can solve anything. The book outlines the “in-depth approach,” and Appendix A outlines a few shortcuts, like this one.