Why Did You Hire Me? by Keith LaFerriere 25 Reader Comments Back to the Article Tim-Wright 5:21 pm on May 20, 2008 Wow, what a great read. Not only does this article apply to our community, but it applies to anyone with a job. Every one of the techniques mentioned is a great way to evaluate where you are, what you’re doing and if a job is right for you. In my opinion it’s always better to leave a job a year early than a year late. You’ll have less stress, won’t be rushing into another job, and you’ll be more apt to leave on good terms. As much as most people hate changing jobs, it’s usually a fact of life; and when it’s time, it’s time. Constantly evaluating your situation will give you assurance that you’re where you want to be, but will also throw up red flags when you’re not where you want to be. Thanks for writing, Keith. my2cents Embed Copy & paste the code below to embed this comment. — Tim-Wright on Why Did You Hire Me? BreandÃ¡n Knowlton 5:24 pm on May 20, 2008 I was surprised not to see one of the more obvious responses to finding yourself acting outside your job description: change the environment you are in until you are doing what you want to be doing. Organisations are just groups of people - they can be analysed and influenced over time, just as other groups of people can be. If you find that you’re working with inadequate authority, become a recognised expert within your group, and eventually the formal authority will follow (or not - sometimes it’s more useful to be the informal team leader than to be the boss.) If you are working with inadequate tools, change the organisational culture until your preferred tools and philosophies win out. Of course, such organisational change from within takes exactly the same skills that it takes to manage the change of any client. You must document, plan, organise and lead, often with considerable patience. It will take every ounce of your project and time management skills to succeed, because internal culture and distractions can easily sidetrack you. But in the end, internal reform can be much more rewarding than client work, in part because you will know that you’ve created an environment that will be, with luck, more humane, organised, fun, task-driven (insert your goal here) than the one you found yourself in. Such a change will help lots of other people accomplish their goals as well, even if they’re not as motivated as you are to change things. Embed Copy & paste the code below to embed this comment. — BreandÃ¡n Knowlton on Why Did You Hire Me? Anders Conbere 6:39 pm on May 20, 2008 I have to say that at least in the case of the full time employee I completely disagree with the idea that you shouldn’t discuss your salary with your coworkers. There are tactful and tactless ways to bring it up, but having that data helps to prevent employers from making unfair hiring practices, lets younger employees understand what they’re worth, and in general keeps things honest. I’ve always felt the “don’t talk about your salary” line was one propagated by employers to keep employees from organizing, and still don’t see any reason why that data should be private. Embed Copy & paste the code below to embed this comment. — Anders Conbere on Why Did You Hire Me? Keith LaFerriere 7:39 pm on May 20, 2008 Brendan: You are on target. The internal change can happen if you start in your “circle of influence” and are effective as a manager (whether that be time, project or creative). Even when behemoth organizations aren’t ready to accept what they’ve done to an employee or contractor, it’s extremely rewarding to positively affect the environment; especially if it helps you do your job. Anders: I speak only for myself when I say this, but I have so many bad experiences as a staff manager that when the discussion of salary comes up it gives me the willies (no offense intended to anyone named Willie). When I was a young employee, I probably felt as you did regarding how powerful it can be to have knowledge about the financial environment. As I went on in years, I realized that it actually hurts negotiations and can actually cause a manager to focus on something negative (“this person just wants more money…”) rather than a positive (“this person is tremendous and probably deserves an increase”). Just my take. Embed Copy & paste the code below to embed this comment. — Keith LaFerriere on Why Did You Hire Me? Sean Landry 7:44 pm on May 20, 2008 Don’t forget that when you get hired the employer has usually conducted an extensive search and decided to hire YOU. Use this position to your advantage. Establish yourself early as the internal “expert” and coworkers will continue to think of you that way well after the honeymoon phase is over. Make sure you don’t stop there. Keep learning and pushing new ideas forward from the start. Once people expect this behavior it won’t come as a surprise when you come to them with your opinion or suggestions. Embed Copy & paste the code below to embed this comment. — Sean Landry on Why Did You Hire Me? niels goos 2:17 am on May 21, 2008 I can imagine it was a tough decision to either stay working in a position that in the first instant did not felt good. But in every situation it matters what you make of it. And as you said; the experience of working with a company is valuable because it helps you understand how companies work and the mechanics that influence decision making. Embed Copy & paste the code below to embed this comment. — niels goos on Why Did You Hire Me? ericka wright 8:48 am on May 21, 2008 This is a topic that raises strong feelings for me. Although I’ve had some wonderful jobs and managers where I felt I was getting paid fairly, I’ve also had the opposite. The last case was where I and the other female designer discovered that we were making considerably less than our male counterparts. Not surprisingly, shortly afterwards all the females at that company left except for a lone accountant who is currently pursuing other job leads. This leads me to thinking, would I have been happier if I had not known? I can honestly say no, because management was terrible to begin with and I wouldn’t have remained in a job I didn’t like regardless of pay. It just irks me that we were paid less. But at the end of the day, I think that current employees have much more freedom to switch jobs than previous generations and if someone thinks that they’re underpaid or unappreciated they have the opportunity to go somewhere else. Embed Copy & paste the code below to embed this comment. — ericka wright on Why Did You Hire Me? Jim Schuk 3:37 pm on May 21, 2008 I have been a manager for over 20 years and I couldn’t agree more with what Keith had to say in this piece. Too often do situations surrounding conflict between job description and actual tasks happen where no one (even a manager) can fix it. The employee or contractor should be aware of their surroundings and adjust to it. On salary, it’s always been a hot topic and I think that while there may be times when sharing a salary with a coworker seems beneficial, it almost always ends up creating problems. It’s personal data. Share it if you want, but it certainly isn’t wise to openly discuss it. Embed Copy & paste the code below to embed this comment. — Jim Schuk on Why Did You Hire Me? Kyle Hayes 8:31 pm on May 21, 2008 Thanks for a great article. This addresses quite accurately a current situation I have with a client. This has proven to be a worthwhile read. Embed Copy & paste the code below to embed this comment. — Kyle Hayes on Why Did You Hire Me? John K 9:15 pm on May 21, 2008 The flip-side of not doing what you were hired to do is the opportunity to grow and expand your skill set. Being an expert in one area is great, but being versatile gives you the upper hand. Showing willingness to take on new responsibilities outside your comfort zone is invaluable. Versatility is key in a competitive job market. Embed Copy & paste the code below to embed this comment. — John K on Why Did You Hire Me? Keith LaFerriere 9:24 pm on May 21, 2008 Good point, John. Well-taken. I should have probably taken that side of the argument deeper. It’s necessary for any level of experience to continually grow and explore new things. I believe the alternative to constant learning is called retirement. Embed Copy & paste the code below to embed this comment. — Keith LaFerriere on Why Did You Hire Me? amber simmons 11:38 pm on May 21, 2008 bq. I believe the alternative to constant learning is called retirement. Actually, I believe that’s called *death*. Embed Copy & paste the code below to embed this comment. — amber simmons on Why Did You Hire Me? abhi G 5:06 am on May 22, 2008 I agree that salary should not be discussed among coworkers unless you are really confident that you can handle it tactfully. And no matter what, it should not be part of salary negotiation. The information can be utilized to set salary expectations though. Embed Copy & paste the code below to embed this comment. — abhi G on Why Did You Hire Me? Fake Fiftyone 11:09 am on May 22, 2008 As for the discussions of pay between full-time employees, whether or not to do it depends to a very large degree on the culture of the organization and of the surrounding society. While it’s probably seen as a bad thing in the US (one would expect that given the general competitive culture) or in the UK (where something else is behind it, I believe) it’s quite different in a place like Denmark. Coming from the latter place and working in the UK now I had the chance to experience that. From a personal viewpoint I’d have to say that advising against discussing salaries is wrong. You should advise to be wise about it instead. It’s also rather interesting that you’re only judging this thing from the managers perspective. Sure you’ll have negative experiences from the viewpoint, but did you stop to think that maybe there were other problems behind this? As an example, if you pay two people different salaries for the same job, don’t you think one of them might start getting a little negative if they find out? Your solution to this - make sure they don’t share the information - is not very intelligent. On the contrary, people tend to be very understanding once they know that a) they’re being treated fairly and b) they have all the info regarding the situation. Regards Fake Embed Copy & paste the code below to embed this comment. — Fake Fiftyone on Why Did You Hire Me? Keith LaFerriere 2:50 pm on May 22, 2008 The subject of salary seems to be a hot one, and I’d like to clarify a few things. I approached this topic from a manager’s perspective, but it would be silly to think that I’m only aware of that singular view. I think discussing your personal information should be handled with delicacy and tact. (Thanks, abhi G). Fake: Your quote about that being an unintelligent solution isn’t true. The majority of your negotiating power in salary situations is having information that the director or hiring manager doesn’t. How would you fare if you were to walk into a freelance opportunity and immediately state that you make “100 whatevers” per hour? What if they would have paid more? As to your other comment about two people making different salaries for the same job, there are many, many reasons for that to occur in the first place (lack or existence of a specialized degree, extra training, years of experience, etc…). Yes. I do think that they’d be upset. Hence my argument. People are very understanding when you communicate; regardless of the information - good or bad. It’s up to the manager to explain to you why a situation is happening. If they’re not honest or upfront, then you’ve got many more issues than just “Why does Sally make more than Jane?”. My advice to not share salary information is a general rule that I believe applies to at least 90% of the situations out there. If you disagree, fantastic. I like seeing both sides of the argument and I appreciate the comments. Embed Copy & paste the code below to embed this comment. — Keith LaFerriere on Why Did You Hire Me? Fake Fiftyone 3:43 pm on May 22, 2008 I’ll start by saying what I should have stated earlier: nice and interesting article, it was a good read. Thanks. Quote: The majority of your negotiating power in salary situations is having information that the director or hiring manager doesn’t. How would you fare if you were to walk into a freelance opportunity and immediately state that you make “100 whatevers”? per hour? What if they would have paid more? Your point was about sharing information between coworkers, not about holding your tongue when you’re in a job-interview. Unless I read you wrong. Quote: People are very understanding when you communicate; regardless of the information — good or bad. It’s up to the manager to explain to you why a situation is happening. If they’re not honest or upfront, then you’ve got many more issues than just “Why does Sally make more than Jane?”?. That is exactly my point. In the situation of two coworkers being paid differently for the same job, you’re arguing it’s better to avoid the situation by having a corporate culture of “don’t share salary information”. I’m saying let people know why they’re being treated differently instead of trying to hide it. After all, you’re implicitly arguing that there’s a good reason for the difference in treatment so why assume that the workers cannot see the reasoning? I would say that maybe your rule of thumb applies in the US 90% of the time but it certainly doesn’t everywhere. Which is not saying that you’re wrong, just that corporate culture accounts for a lot. Regards Fake Embed Copy & paste the code below to embed this comment. — Fake Fiftyone on Why Did You Hire Me? Keith LaFerriere 3:57 pm on May 22, 2008 bq. Your point was about sharing information between coworkers, not about holding your tongue when you’re in a job-interview. Unless I read you wrong. You read it right. After I pressed submit I realized that I should have put “this is just an example of sharing or not sharing information”. Thank you for addressing it. bq. I would say that maybe your rule of thumb applies in the US 90% of the time but it certainly doesn’t everywhere. Which is not saying that you’re wrong, just that corporate culture accounts for a lot. Sure thing. I spent two years working internationally in both Amsterdam and London and while you are completely correct that corporate culture should dictate the situation, I can only speak from both my experience and my training. Comments from people like yourself help fulfill the obligation to paint the entire picture. Cheers. Embed Copy & paste the code below to embed this comment. — Keith LaFerriere on Why Did You Hire Me? Jim Schuk 4:10 pm on May 22, 2008 This a fantastic argument to follow and I hope other managers can both relate and understand how this subject (and honesty in general?) can help or hurt a situation. Embed Copy & paste the code below to embed this comment. — Jim Schuk on Why Did You Hire Me? Pepi Ronalds 2:54 am on May 23, 2008 Nice article Keith. Further to what John K wrote… it’s not only versatility but also learning new skills which may result in a promotion (and larger increase) further down the line. Be careful not to overlook opportunities. For example you may have expressed an interest to your employer that you’d like to learn project management skills. If your employer supports you in this they may take a variety of strategies, perhaps getting you to be the client contact while the lead PM is on vacation, maybe even giving you a small internal project - better yet, you may be asked to lead a larger project of your own. As John writes, showing willingness is invaluable. So if given these opportunities be careful not to ‘bite the hand that feeds’ by demanding a review straight away (or, as I have seen happen, refusing to take on the seemingly less glamorous tasks like being asked to manage the client liaison while the PM is on vacation). It’s easy to forget that often employers are taking a risk in giving people opportunities to learn more skills. Embed Copy & paste the code below to embed this comment. — Pepi Ronalds on Why Did You Hire Me? Jon Victorino 6:06 am on May 26, 2008 Thanks for yet another great article. This article was especially useful to me as I’m starting my freelance career and I am also trying to land an in-house position. It’s valuable advice for both worlds. Embed Copy & paste the code below to embed this comment. — Jon Victorino on Why Did You Hire Me? Diane Vigil 9:19 am on May 26, 2008 I liked Pepi Ronalds’ comment: bq. It’s easy to forget that often employers are taking a risk in giving people opportunities to learn more skills. Well said, especially as they won’t know immediately how you’ll handle it. I think it’s also important to take stock of where you want to go with your career. Looking to the future is important and, while adding to your expertise is always a good thing, looking toward the "mountain" while treading the path. Embed Copy & paste the code below to embed this comment. — Diane Vigil on Why Did You Hire Me? Priti Saini 1:31 pm on May 29, 2008 I can relate to this article completely. I asked this question ” Why was I hired?” on the 3rd day of my new job! (This is a brand company boasting to be one of the top in its industry.) The option to quit at that time was quite a risk since I moved to new city for the job and its a BIG brand!..the only option was to stick around, and 1> talk to the management and HR about the problems I preempted / foresaw, 2> try to educate the existing team about the new practices that were followed in the industry which will eventually help them in their business. 3> take it as a learning experience, be open minded to accept their reasoning behind their way of working 4> and lastly, improve my patience and tolerance levels For 6 months, I did all of the above to stay on and get adjusted. But nothing really worked :(. Whenever I spoke of standards, I was ridiculed, whenever I asked for a process, I was given shocked looks, Web 2.0 became a graphic design trend but nobody knew what it actually was, quality checks is a term not heard of here. There was a little loss of millions, but thats ok in the beginning as its a investment period. In short I was in a BIG mess, stuck in a job I didn’t want to be a part of. Things are different when you in the hierarchy lower than the middle management. And its worse when there are no meetings, no team alloted (though designation talks about it)and no senior to report to (hes always very busy! to hear you out). You cant bring in the change you want so easily, as you have to tackle people below you as well as the levels above you. There are very few people like you here and there, which you identify over the period of time. Its then you realize, that before bringing in the change you want for the company’s betterment, you need to change yourself. Become one of them, abandon your thoughts and principles. Follow their methodology, in spite of knowing thats its wrong. Then start slow bringing in small changes. Get a course on EQ done. Sharpen your soft skills. You would see changes in a small way..but there is no guarantee that over the time there would be a drastic one. Till then be patient and wait for the skies to clear. Thats the mantra shared by the HR head too:) Apart from this I’m also keeping my eyes open for a good job that gives work satisfaction and the good money to run my house. The only things that keep me off from putting in my papers right away (that thought comes almost every alternate day!)is the money and the hope that someday things might change a little more.:) Embed Copy & paste the code below to embed this comment. — Priti Saini on Why Did You Hire Me? Keith LaFerriere 2:36 pm on May 29, 2008 Hi, Priti: You describe a situation that happens to many, many people and is the underlying impetus for my piece. People make decisions based on either the perception or reality of a job that they feel fits both their financial and career goals only to find out that the world they know is about to be rocked hard by slow or uninformed practices. To increase the severity of the situation, you add in that you’ve moved to a new city and are now in a new life; not an easy situation. The good news is that if you’ve kept your nose clean and have “anything” to point to for work as a reference, the name of the “BIG” brand should help you. Good luck! Embed Copy & paste the code below to embed this comment. — Keith LaFerriere on Why Did You Hire Me? Chris Barner 11:37 pm on July 18, 2008 I really enjoyed reading this article. Very interesting read, thanks Keith for putting in the work and sharing this with us. Embed Copy & paste the code below to embed this comment. — Chris Barner on Why Did You Hire Me? squarecat 7:57 pm on September 09, 2011 The single most important issue when starting a new job (whether internal or freelance) might be establishing expectations up front. A list of granular bullet points isn’t necessary, but a few clearly-defined milestones can avoid the minefield of unmet expectations for both parties. As for the topic of pay, if it’s handled with humility and propriety, why the big secret. It’s a mind game prospective employers play with job candidates and then we perpetuate once employed. Handled properly by a savvy employer it could be used to great effect in establishing and directly reinforcing my other point: expectations. All else being equal, if Person A makes more than Person B, shouldn’t it be based on a transparent set of standards for skills, experience, and performance rather something as arbitrary as negotiating skills? Embed Copy & paste the code below to embed this comment. — squarecat on Why Did You Hire Me?