Freud asked, “What does a user really want?” Ten-plus years into web development, we still don’t know. One of the biggest problems in creating and delivering a site is how to decide, specify, and communicate exactly what we’re building and why. Use cases can help answer these questions by providing a simple, fast means to decide and describe the purpose of your project. In this quick-reading article, Messieurs Carr and Meehan introduce use cases and their, uh, uses.
More from A List Apart
The people who pay for enterprise software aren’t the ones who try to work in it day after day. How much has been spent on “Solutions” with an abundance of features that don’t help users get their jobs done? If design can alleviate some of that dysfunction, it doesn’t seem like a mere luxury anymore. Rian van der Merwe shares his four-step approach to redeeming the awkward rich kid no one wants to play with.
From the Blog
There are plenty of links and a minimum of one (1) gif awaiting you, as always, in this week's On Our Radar. But first, we want to talk about someone who has inspired all of us: Molly Holzschlag, an influential web standards champion and dear friend.
Going back to basics is never easy. Anthony Colangelo reminds us that sometimes the knowledge we've gained and best practices we've learned can work against us. If you're taking on something new, be ready to learn some new tricks.