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Issue № 265

Putting Our Hot Heads Together

by Carolyn--Wood · 41 Comments

The web is a conversation, but not always a productive one. Web discussions too often degenerate into whines, jabs, sour grapes, and one-upmanship. How can we transform discussion forums and comment sections from shooting ranges into arenas of collaboration?

Deafness and the User Experience

by Lisa Herrod · 49 Comments

Because of limited awareness around Deafness and accessibility in the web community, it seems plausible to many of us that good captioning will fix it all. It won’t. Before we can enhance the user experience for all deaf people, we must understand that the needs of deaf, hard of hearing, and big-D Deaf users are often very different.

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Columnists

Mark Llobrera on Professional♥︎Amateurs

Memory Management

No matter what your dev job description is, you need a robust and reliable system for note-taking, bookmarking and—this part is essential—finding the information you’ve captured. Even before you’ve built up your skills, a mature process for managing the information involved in your work will help throughout your career. Mark Llobrera likes to keep his memory management method simple, searchable, and software-independent.

From the Blog

Developing Empathy

Everyone talks a lot about empathy, but distilling that theory-driven talk into practices for our day-to-day work can seem daunting. Susan Robertson shows how she's been able to practice empathy for users as a developer.

On Our Radar: Four-and-a-Horse Stars

This week's recommended reading list has bad news for icon fonts: we learn from Seren Davies' presentation that they present accessibility issues for people with dyslexia. Plus: our favorite tech TinyLetter, the NYSE computer glitch, an animal gif, and more.