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Issue № 267

Testing assumptions. Seeing through another's eyes.

Look at it Another Way

by Indi Young · 22 Comments

Before you can solve a user's problems, you must see them as that user sees them. Once you understand what drives people’s behavior, not only do new ideas flow freely, but the ideas that flow are appropriate and useful. Indi Young tells how to get out of your own way and hear what your users are telling you.

Zebra Striping: More Data for the Case

by Jessica Enders · 44 Comments

As designers or marketers, we share a desire that our tables and forms be easy to scan, read, and use. Does the widely practiced shading of alternate rows help, hurt, or have no effect? A previous study proving inconclusive, designer and researcher Jessica Enders has tackled the conundrum again, coming up with statistically relevant data and a set of recommendations.

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Rian van der Merwe on A View from a Different Valley

Unsuck the Enterprise

The people who pay for enterprise software aren’t the ones who try to work in it day after day. How much has been spent on “Solutions” with an abundance of features that don’t help users get their jobs done? If design can alleviate some of that dysfunction, it doesn’t seem like a mere luxury anymore. Rian van der Merwe shares his four-step approach to redeeming the awkward rich kid no one wants to play with.

From the Blog

On Our Radar: Precious Humans

There are plenty of links and a minimum of one (1) gif awaiting you, as always, in this week's On Our Radar. But first, we want to talk about someone who has inspired all of us: Molly Holzschlag, an influential web standards champion and dear friend.

Learning New Tricks

Going back to basics is never easy. Anthony Colangelo reminds us that sometimes the knowledge we've gained and best practices we've learned can work against us. If you're taking on something new, be ready to learn some new tricks.