A List Apart

Menu Issue № 272

What will it take to make web video accessible by default? Can a 404 page do more than tell users something went wrong?

This is How the Web Gets Regulated

by Joe Clark · 127 Comments

As in finance, so on the web: self-regulation has failed. Nearly ten years after specifications first required it, video captioning can barely be said to exist on the web. The big players, while swollen with self-congratulation, are technically incompetent, and nobody else is even trying. So what will it take to support the human and legal rights of hearing impaired web users? It just might take the law, says Joe Clark.

A More Useful 404

by Dean Frickey · 56 Comments

When broken links frustrate your site's visitors, a typical 404 page explains what went wrong and provides links that may relate to the visitor's quest. That's good, but now you can do better. With Dean Frickey's custom 404, when something's amiss, pertinent information is sent not only to the visitor, but to the developer—so that, in many cases, the problem can be fixed! A better 404 means never having to say you're sorry.

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