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Issue № 273

Both sides now: learn how traditional, research-based IA leads to better site design, and why many are abandoning traditional methods in favor of agile design.

Flexible Fuel: Educating the Client on IA

by Keith LaFerriere · 34 Comments

IA is about selling ideas effectively, designing with accuracy, and working with complex interactivity to guide different types of customers through website experiences. The more your client knows about IA's processes and deliverables, the likelier the project is to succeed.

Getting Real About Agile Design

by Cennydd Bowles · 36 Comments

Agile development was made for tough economic times, but does not fit comfortably into the research-heavy, iteration-focused process designers trust to deliver user- and brand-based sites. How can we update our thinking and methods to take advantage of what agile offers?

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Antoine Lefeuvre on The Web, Worldwide

Designing for Post-Connected Users — Part 1, the Diagnostic

How sustainable is a model where social networks take a central role in our daily routine? Antoine Lefeuvre believes there’s growing awareness that social networking tools don’t necessarily bring out the best in us. While we do want and appreciate tools that let us engage with others and do things together, we’re getting tired of the high price in attention and stress.

From the Blog

Prioritizing Structure in Web Content Projects

New content projects present a classic chicken-and-egg problem: should we start with the words, or focus on the structure they’ll take? There are benefits and challenges either way, but Eileen Webb has recently become a believer that starting with structure creates a better workflow for developers, designers and content creators alike.