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Issue № 273

Both sides now: learn how traditional, research-based IA leads to better site design, and why many are abandoning traditional methods in favor of agile design.

Flexible Fuel: Educating the Client on IA

by Keith LaFerriere · 34 Comments

IA is about selling ideas effectively, designing with accuracy, and working with complex interactivity to guide different types of customers through website experiences. The more your client knows about IA's processes and deliverables, the likelier the project is to succeed.

Getting Real About Agile Design

by Cennydd Bowles · 36 Comments

Agile development was made for tough economic times, but does not fit comfortably into the research-heavy, iteration-focused process designers trust to deliver user- and brand-based sites. How can we update our thinking and methods to take advantage of what agile offers?

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Ask Dr. Web with Jeffrey Zeldman

If Ever I Should Leave You: Job Hunting For Web Designers and Developers

At the start of your career, you’re excited to have any job—but at some point you wonder if there’s a better job out there for you. Is it youthful restlessness, or are you learning to recognize the warning signs of career stagnation? There’s no sure-fire way to tell—but if you’ve stopped growing or feeling any passion for the work, it’s probably time to let go. So how do you find a better job without making it worse with your current colleagues and in your bank account? Jeffrey Zeldman has some tried-and-true tips to make your transitions smoother.

From the Blog

Developing Empathy

Everyone talks a lot about empathy, but distilling that theory-driven talk into practices for our day-to-day work can seem daunting. Susan Robertson shows how she's been able to practice empathy for users as a developer.

On Our Radar: Four-and-a-Horse Stars

This week's recommended reading list has bad news for icon fonts: we learn from Seren Davies' presentation that they present accessibility issues for people with dyslexia. Plus: our favorite tech TinyLetter, the NYSE computer glitch, an animal gif, and more.