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Issue № 283

Soothe nervous clients with smart communication and planning tools. Tap the hidden intelligence of crowds. Feel better soon.

The Wisdom of Community

by Derek Powazek18 Comments

The Wisdom of Crowds (WOC) theory does not mean that people are smart in groups , they're not. Anyone who's seen an angry mob knows it. But crowds, presented with the right challenge and the right interface, can be wise. When it works, the crowd is wiser, in fact, than any single participant.

Taking the Guesswork Out of Design

by Daniel Ritzenthaler23 Comments

Clients, like other humans, often fear what they don't understand. Daniel Ritzenthaler explains how sound goal-setting, documentation, and communication strategies can bridge the gap between a designer's intuition and a client's need for proof.

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Valediction

When I first met Kevin Cornell in the early 2000s, he was employing his illustration talent mainly to draw caricatures of his fellow designers at a small Philadelphia design studio. Even in that rough, dashed-off state, his work floored me. It was as if Charles Addams and my favorite Mad Magazine illustrators from the 1960s had blended their DNA to spawn the perfect artist.