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Issue № 283

Soothe nervous clients with smart communication and planning tools. Tap the hidden intelligence of crowds. Feel better soon.

The Wisdom of Community

by Derek Powazek18 Comments

The Wisdom of Crowds (WOC) theory does not mean that people are smart in groups , they're not. Anyone who's seen an angry mob knows it. But crowds, presented with the right challenge and the right interface, can be wise. When it works, the crowd is wiser, in fact, than any single participant.

Taking the Guesswork Out of Design

by Daniel Ritzenthaler23 Comments

Clients, like other humans, often fear what they don't understand. Daniel Ritzenthaler explains how sound goal-setting, documentation, and communication strategies can bridge the gap between a designer's intuition and a client's need for proof.

More from A List Apart

Columnists

Cennydd Bowles on UX & Design

Letter to a Junior Designer

When you’re starting out in design you hunger to fix all the things. Your imagination and passion are boundless. So what turns a junior designer into a seasoned pro? It’s more than experience—it’s an ability to be in the moment and be a whole person.

From the Blog

The Death of the Web Design Agency?

In The Pastry Box Project today, Greg Hoy of Happy Cog talks honestly about why the first quarter of this year sucked for most web design agencies (including ours), assesses the new and growing long-term threats to the agency business model, and shares his thinking on what we in the client services design business can do to survive, and maybe even thrive.

Style Guides On Parade

If you loved this week’s “Creating Style Guides” piece by Susan Robertson, you’ll thrill to Susan’s follow-up posting, on her personal site, of style guide links galore!

susanjeanrobertson.com