A List Apart

Menu Issue № 283

Soothe nervous clients with smart communication and planning tools. Tap the hidden intelligence of crowds. Feel better soon.

The Wisdom of Community

by Derek Powazek · 18 Comments

The Wisdom of Crowds (WOC) theory does not mean that people are smart in groups , they're not. Anyone who's seen an angry mob knows it. But crowds, presented with the right challenge and the right interface, can be wise. When it works, the crowd is wiser, in fact, than any single participant.

More from A List Apart


Ask Dr. Web with Jeffrey Zeldman

Looking for Love: Standing Out from the Crowd of Web Job Seekers

You have a solid resume, but can’t seem to connect with the right job. Maybe it's not you. Jeffrey Zeldman suggests reconsidering your career niche or refocusing your work persona. It could open fresh hiring tracks just waiting for the right candidate—you.

From the Blog

Career Consultation with Dr. Web—Live

Your career is alive, complex, and trying to grow in the right direction—but finding that path can be confusing. When you don’t know what you don’t know, or need just a nudge to kickstart your next step, a healthy dose of guidance can do the trick. In a live Q&A this December, Jeffrey Zeldman brings “Ask Dr. Web” to ALA events, answering viewer questions in real time with cohost Sarah Parmenter.