A List Apart

Menu
Issue № 283

Soothe nervous clients with smart communication and planning tools. Tap the hidden intelligence of crowds. Feel better soon.

The Wisdom of Community

by Derek Powazek · 18 Comments

The Wisdom of Crowds (WOC) theory does not mean that people are smart in groups , they're not. Anyone who's seen an angry mob knows it. But crowds, presented with the right challenge and the right interface, can be wise. When it works, the crowd is wiser, in fact, than any single participant.

More from A List Apart

Columnists

Antoine Lefeuvre on The Web, Worldwide

Designing for Post-Connected Users — Part 1, the Diagnostic

How sustainable is a model where social networks take a central role in our daily routine? Antoine Lefeuvre believes there’s growing awareness that social networking tools don’t necessarily bring out the best in us. While we do want and appreciate tools that let us engage with others and do things together, we’re getting tired of the high price in attention and stress.

From the Blog

Prioritizing Structure in Web Content Projects

New content projects present a classic chicken-and-egg problem: should we start with the words, or focus on the structure they’ll take? There are benefits and challenges either way, but Eileen Webb has recently become a believer that starting with structure creates a better workflow for developers, designers and content creators alike.