Contrast is King

by Leslie Jensen-Inman ∙ 33 Comments

Being colorblind doesn’t mean not seeing color. It means seeing it differently. If colorblindness challenges the colorblind, it also challenges designers. Some of us think designing sites that are colorblind-friendly means sticking with black and white, or close to it. But the opposite is true. Using contrast effectively not only differentiates our site’s design from others, it’s the essential ingredient that can make our content accessible to every viewer, including the colorblind. By understanding contrast, we can create websites that unabashedly revel in color.

Infrequently Asked Questions of FAQs

by R. Stephen Gracey ∙ 30 Comments

We take FAQs for granted as part of our sites’ content, but do they really work, or are they a band-aid for poor content? FAQ-hater R. Stephen Gracey explores the history and usability of FAQs. Learn how to collect, track, and analyze real user questions, sales inquiries, and support requests, and use the insights gained thereby to improve your site's content, not just to write a FAQ. Find out when FAQs are an appropriate part of your content strategy, and discover how to ensure that your FAQ is doing all it should to help your customers.

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Karen McGrane on Content

The Alternative is Nothing

We’re witnessing one of the latest waves of technological disruption, as mobile devices put access to the internet in the hands of people who previously never had that power.

From the Blog

Ughck. Images.

In a follow-up to his ALA article Mo’ Pixels, Mo’ Problems, Dave Rupert talks about all the progress we've made toward responsive image solutions — by which he means no progress has been made.

Google Changes Rankings of Smartphone Search Results

Google has started decreasing the ranking of sites with misconfigured mobile content redirects and errors. Highly recommended for any developer who cares about site rankings in Google (i.e. all of them).