As the year draws to a close, we asked some A List Apart readers to tell us what they learned about the web in 2011. Together their responses summarize the joys and challenges of this magical place we call the internet. We need to continue to iterate, to embrace change, and challenge complexity to keep shipping. Above all, we must continue to reach out to one another, to teach, to support, to help, and to build the community that sustains us.
More from A List Apart
Business communications benefit from better, tighter delivery—a technique we learned from fairy tales, Anne Gibson reminds us.
The same typefaces crop up everywhere on the web. But why? Jeremiah Shoaf thinks the answer might lie in cognitive biases.
User testing is a necessary part of the design process, not a luxury.
Tim Baxter encourages us to move beyond the “measles of markup” to write rich, semantic HTML and CSS. Only habit is stopping us.
Before you plan the trip, make sure you know who’s coming. Sophia Voychehovski tells us why action-first design is risky business.
Seeing clients as clueless or “difficult” is a red flag—for us. How to turn client confusion into better experiences.
Translate analytics into product paths with narrative structures. New excerpt from Donna Lichaw’s The User’s Journey.
In an excerpt from Design for Real Life, Eric A. Meyer and Sara Wachter-Boettcher discuss designing for stress cases.