Topic: User Experience

What do the people who use your website actually want? Making web content accessible. Designing and testing interfaces and the systems that support them. Talking to users and considering real-world use cases. Testing on the cheap. Design, architecture, research, benchmarking, usability, analytics, studies, interviews, surveys, focus groups.

• Explaining Water to Fish

  by Karen McGrane · April 02, 2013

  Seems like user-centered design just isn't all it's cracked up to be. We're told that user-centered design is limiting and we need to look beyond it. It's just not good enough, because it doesn't consider all the variables involved. Jared Spool tells us that user-centered design never worked. Even Donald Norman weighs in to discuss ways that human-centered design may be considered harmful.

• Better Navigation Through Proprioception

  by Cennydd Bowles · March 07, 2013

  Close your eyes and touch your nose. How did you do it? How did you sense where your hand was, and direct it to the right point? You’re not using sight, hearing, taste, smell, or touch (except right at the end). Instead, you’re relying on proprioception: the sense of your body’s position in space, and the position of various parts of the body in relation to each other.