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The Articles

  • Considering How We Use HTTP/2

    · · 2 Comments

    HTTP/2 is a rough experience on incompatible browsers. Jeremy Wagner explains the true extent of real-world performance problems, and how to adapt delivery of site assets to a user’s connection.

  • Gaming the System…and Winning

    · · 9 Comments

    Go ahead. Game it up. Set that corporate website abuzz with rewards and badges and magic codes. Just don’t be surprised, says user interface specialist Graham Herrli, when the site’s primary users balk at your efforts. Before incorporating cool, hip game elements, he says, it’s important to know your target. Who are they? What are their time constraints? What motivates them?

  • Guerrilla Innovation

    · · 5 Comments

    If you don’t work at a place like Google or 3M—companies celebrated for rewarding innovation—don’t despair. You can still push new ideas through, see them gain traction, and watch your company evolve for the better. You just need to be smart about your tactics. Janice Gervais has some advice on how to practice effective guerrilla innovation.

  • A Dao of Product Design

    · · 7 Comments

    What the world needs now is not more emotionally fragile, harried, and uncertain people. Deeply consider the potential effect your product has on users, and how that effect can cause ripples in society. Faruk Ateş urges us to make sure our user experience fosters civility and emotional well-being, because our products don’t exist in a vacuum.

  • The Imbalance of Culture Fit

    · · 13 Comments

    Part of getting to a better place in the new year is recognizing where we have sway, and going past our own discomfort to create positive change in ourselves and in the world. Those of us who have a role in the hiring process can do better by thinking critically about culture fit. Matt Griffin challenges us to consider whether it actually creates the kind of team that’s the best for the enterprise, or mostly serves to make us comfortable by surrounding us with people largely like ourselves in ways that aren’t relevant to the business.

  • Demystifying Public Speaking

    · · 7 Comments

    We’re an industry of ideas—ideas that feed our interests and enhance our work. Each perspective is a potential catalyst for growth. In this excerpt from Demystifying Public Speaking, Lara Hogan tells us why and how to give public speaking a try.

  • Managing Ego

    · · 16 Comments

    Any of us can be that irrational colleague who makes for an interesting day at work. All it takes is low confidence and high anxiety—and that comes with the territory. Brandon Gregory shows us how we can bolster and validate our coworkers and strengthen our own emotional resilience so we can avoid unnecessary drama and produce happier relationships.

  • Accessibility Whack-A-Mole

    · · 17 Comments

    “How do we deal with accessibility needs for which there are no definitive answers?” asks Eleanor Ratliff. Sometimes we arrive at a fix that helps one group of people only to find that our solution undermines another group’s experience. Through the prism of typeface choice, Ratliff relates how she and her team tackled the problem of accessibility whack-a-mole for a rebranding project.

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