bq. I still think experienced designers are still better suited for the job that n00b grocery store owners.
If by ‘the job’ you mean ‘making websites’ then I wasn’t suggesting anything to the contrary. So that’s not what we disagree on…
bq. The subject has been beaten to death and ignorant comments about it aren’t insightful.
... if you really believe this statement then you’re rejecting the central premise of my article. Which is okay. I don’t mind you rejecting it. That’s cool. I just want be clear that’s what you’re doing, and that that’s where we disagree ;)
Throughout my article runs this notion:
Opinions that you believe to be ignorant, obviously false, blatantly stupid, poorly thought out or contrary to common sense are still valuable. They’re very valuable indeed. Not necessarily because the “fresh insightful look of the non-technical person”? is right, but because (amongst other reasons) they reaffirm the reasons _we’re_ right. They keep us on our toes. They help us hone our arguments. They stop us getting lazy.
I’m really not suggesting that we give Mr. Smith free reign. He can be utterly, utterly wrong. He almost certainly is. But I hold it true that his comments are still of the utmost value. If you ever have to spend any time proving someone wrong, then it was time well wasted.