<?xml version="1.0" encoding="UTF-8" ?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "DTD/xhtml1-strict.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Contact MSN</title><base href="http://go.msn.com/" /><meta http-equiv="PICS-Label" content="(pics-1.1 "http://www.icra.org/ratingsv02.html" l r (cz 1 lz 1 nz 1 oz 1 vz 1) gen true for "http://www.msn.com" r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l r (n 0 s 0 v 0 l 0) gen true for "http://www.msn.com" r (n 0 s 0 v 0 l 0))" /><link rel="stylesheet" type="text/css" href="http://www.msn.com/styles/css-site.ashx" /><script type="text/javascript" src="http://www.msn.com/js/helppane17.js"> </script><script type="text/javascript">var bSearch=true; var L_H_TEXT="For help using this MSN page, click a topic"; var H_KEY="hm_reach"; var H_TOPIC=""; var H_BURL="http://www.msn.com/panehelp.ashx";var L_H_APP="www.msn.com";var H_URL_BASE="http://help.msn.com/en_us";var H_CONFIG="msncomv1.ini";window.name="msncomv1";</script></head><body id="oBodyTag" class="640"><table cellspacing="0" cellpadding="0" border="0" width="608"><tr valign="top"><td colspan="3"><img height="0" width="0" src="http://c.msn.com/c.gif?PS=10217&NA=1154&NC=10009&PI=7317&DI=340&RF=http://www.msn.com:80/" alt="" border="0" /><div class="big7"><div class="dMSNME_1"><table cellpadding="0" cellspacing="0" border="0" width="608"><tr><td><div class="container"><a href="0/0/"><b>MSN Home</b></a> | <a href="0/8/"><b>My MSN</b></a> | <a href="0/1/"><b>Hotmail</b></a> | <a href="0/2/"><b>Search</b></a> | <a href="0/6/"><b>Shopping</b></a> | <a href="0/7/"><b>Money</b></a> | <a href="0/5/"><b>People & Chat</b></a></div></td><td align="right"><div class="dMSNME_1"><a class="scarab" href="0/20/"><img width="67" height="19" src="http://msimg.com/m/r/pp-signin.gif" alt="Sign in to Passport" border="0" /></a></div></td></tr></table></div></div><table border="0" cellpadding="0" cellspacing="0" width="608"><tr valign="bottom"><td class="tabslinetall" width="118"><a href="0/3/"><img height="40" width="118" src="http://msimg.com/m/r/logo/msft/logo_min.gif" alt="MSN.com" border="0" /></a></td><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td class="tabsfronton"><img src="http://msimg.com/m/r/c.gif" width="52" height="36" border="0" alt="" /></td><td class="tabsonline" width="318"><div class="pagetitle"><b>Contact MSN</b></div></td><td align="right" class="tabsonline" width="120"><div class="help"><a href="javascript:DoHelp();"><b>Help</b></a>  </div></td></tr></table></td></tr></table></td></tr><tr><td colspan="3"><table cellpadding="0" cellspacing="0" border="0" width="608"><tr><td class="spacer"><img src="http://msimg.com/m/r/c.gif" width="1" height="10" border="0" alt="" /></td></tr></table></td></tr><tr><td colspan="3" class="page"> <br /></td></tr><tr valign="top"><td class="page" width="15"> </td><td class="page"><div>Scroll down and choose the one area you need help with, then click Next at the bottom of the page.</div><div><form action="http://www.msn.com/MsnMail.ashx" id="contactus" method="post"><table cellspacing="0" cellpadding="0" border="0"><tr><td colspan="2"><br /><b>MSN Internet Access (MSNIA)</b></td></tr><tr><td valign="top"><input id="r01" type="radio" name="url" value="http://supportservices.msn.com/us/feedback.asp"></input></td><td><label for="r01">I have a question regarding my MSN Internet Access account (Email-@msn.com, Accounts, Billing, Password, Connection, Setup, Dial-up number, Technical Support)</label></td></tr><tr><td colspan="2"><br /><b>Passport Support</b></td></tr><tr><td valign="top"><input id="r02" type="radio" name="url" value="http://memberservices.passport.com/UI/MSRV_UI_Help.ASP"></input></td><td><label for="r02">I have a question regarding my Passport account (Signing-In, Password, Requirement, Security)</label></td></tr><tr><td colspan="2"><br /><b>Hotmail Support</b></td></tr><tr><td valign="top"><input id="r03" type="radio" name="url" value="http://www.hotmail.com/cgi-bin/dasp/fm_shell.asp?head=Contacting+Us&content=contact_hotmail&back=svcs&from=svcs"></input></td><td><label for="r03">I have a question regarding my Hotmail account (@hotmail.com)</label></td></tr><tr><td colspan="2"><br /><b>Other Microsoft Products</b></td></tr><tr><td valign="top"><input id="r04" type="radio" name="url" value="http://support.microsoft.com/directory/default.asp"></input></td><td><label for="r04">I have a question, comment, or need to report a bug to technical support regarding Microsoft products</label></td></tr><tr><td valign="top"><input id="r05" type="radio" name="url" value="http://register.microsoft.com/contactus30/feedback.asp?FU=http%3A%2F%2Fmicrosoft%2Ecom%2Fms%2Ehtm&CU=http%3A%2F%2Fmicrosoft%2Ecom%2Fms%2Ehtm"></input></td><td><label for="r05">I need to ask a question, report a Web site bug, send comments about the Microsoft.com site, or send comments to the Microsoft Corporate office</label></td></tr><tr><td colspan="2"><br /><b>MSN Web sites</b></td></tr><tr><td valign="top"><input id="r06" type="radio" name="url" value="http://chat.msn.com/feedbackform.msnw"></input></td><td><label for="r06">I have a question about MSN Chat</label></td></tr><tr><td valign="top"><input id="r07" type="radio" name="url" value="http://eshop.msn.com/feedback.asp"></input></td><td><label for="r07">I have a question about MSN eShop</label></td></tr><tr><td valign="top"><input id="r08" type="radio" name="url" value="http://explorer.msn.com/feedback.htm"></input></td><td><label for="r08">I have a question about MSN Explorer</label></td></tr><tr><td valign="top"><input id="r09" type="radio" name="url" value="http://support.microsoft.com/support/games/zone/faq/default.asp"></input></td><td><label for="r09">I have a question about MSN Gaming Zone</label></td></tr><tr><td valign="top"><input id="r10" type="radio" name="url" value="http://messenger.msn.com/support/contactus.asp"></input></td><td><label for="r10">I have a question about MSN Messenger</label></td></tr><tr><td valign="top"><input id="r11" type="radio" name="url" value="http://moneycentral.msn.com/help/techsup.asp?cat=0"></input></td><td><label for="r11">I have a question about MSN Money</label></td></tr><tr><td valign="top"><input id="r12" type="radio" name="url" value="http://music.windowsmedia.msn.com/Help/"></input></td><td><label for="r12">I have a question about MSN Music</label></td></tr><tr><td valign="top"><input id="r14" type="radio" name="url" value="http://communities.msn.com/contact"></input></td><td><label for="r14">I have a question about MSN Web Communities (user-created Web sites)</label></td></tr><tr><td colspan="2"><br /><b>MSN.com Website</b></td></tr><tr><td valign="top"><input id="r15" type="radio" name="url" value="feedback.ashx"></input></td><td><label for="r15">I would like to provide feedback on MSN.com (suggestions on improving the Web site)</label></td></tr><tr><td valign="top"><input id="r16" type="radio" name="url" value="technical.ashx"></input></td><td><label for="r16">I have a technical question about MSN.com (personalization, broken links)</label></td></tr><tr><td valign="top"><input id="r17" type="radio" name="url" value="privacy.ashx"></input></td><td><label for="r17">I have a question about the MSN.com Privacy Statement</label></td></tr><tr><td colspan="2"><br /></td></tr><tr><td colspan="2"><input type="hidden" name="default-redirect-url" value="technical.ashx"></input></td></tr></table><div><input type="hidden" name="form-id" value="contactus" /></div><div><br /><input type="submit" value="Next"></input></div></form></div></td><td class="page" width="15"> </td></tr><tr><td colspan="3" class="page"> <br /></td></tr><tr valign="top"><td class="footer" colspan="3"><div class="container">©2001 Microsoft Corporation.  All rights reserved.  <a href="B/14/">Terms of Use</a>  <a 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