Freud asked, “What does a user really want?” Ten-plus years into web development, we still don’t know. One of the biggest problems in creating and delivering a site is how to decide, specify, and communicate exactly what we’re building and why. Use cases can help answer these questions by providing a simple, fast means to decide and describe the purpose of your project. In this quick-reading article, Messieurs Carr and Meehan introduce use cases and their, uh, uses.
More from A List Apart
Just because your users don’t ask for help doesn’t mean they don’t need it.
Avoid common performance issues by teaching your site how to adapt.
HTTP/2 challenges how we optimize sites for users
Graham Herrli thinks the gamification of websites can be fun and creative…as long as it reaches the sites’ target users.
Be patient, be smart, and above all persevere. Janice Gervais guides us through guerrilla innovation in the workplace.
Encourage people to shine in their brilliance, but make sure your product also helps them avoid being petty or awful.
Culture fit in hiring limits perspective, and that inhibits a team’s problem-solving abilities.
Pesky nesting issues are a thing of the past if we envision web content blocks as the tops of Lego bricks.
The inside-out path to becoming a public speaker