The Coming Revolution in Email Design

Email isn’t just evolving—it’s staging a coup. More and more designers are coming up with exciting new ways of bringing effects like animation and interactivity to the humble inbox. Crucially, for the first time, email client vendors like Microsoft and Google are listening to concerns voiced by email professionals. The web is leaking into the inbox, writes Jason Rodriguez. Don’t get left behind.

Help! We (Think We) Need to Hire a Content Strategist

Managers beginning active searches for content specialists frequently have little understanding of what their companies need beyond a title, cautions Jennifer Bassett. Hiring managers at agencies, brands, and startups would do well to hire based on the type of work they want to focus on. And if they’re not sure what type of work that is, talking with a real live content strategist is an excellent place to start.

Once Upon a Time

To communicate like a grown-up, take a lesson from your inner child. Anne Gibson argues that business interactions could benefit from fairy-tale constructions—start at the beginning, get to the point, and don’t forget to tie up loose ends.

It’s the People They Know

Chance can play such a vital part in your career. You may be unexpectedly exposed to technology that becomes central to how you make a living. People you meet who seem to have nothing to do with your work, or who were potential clients or colleagues that didn’t pan out, can end up connecting you to someone who turns out to be central to the next phase of your career.

Planning and Organizing Workshops

Good workshops start long before you get everyone in the room. By setting goals, creating an agenda, and communicating early and often with your attendees, Senongo Akpem shows how you can set your workshop up for success.

Balancing the Scale

The culture of a business is closely tied to its size. A small crew with little overhead has flexibility in choosing clients. A big firm offers extensive resources and coworker interaction. Your startup’s character will change as it progresses through these levels too. Knowing what effects come into play during company growth can help you choose the work environment where you’re most comfortable and fulfilled, or give you the ability to control the growth of your own business so you can bring it in at a size that works best for you. In the final part of a four-part series on the money side of the web, Matt Griffin describes the ages and stages of company growth.

Singapore, a Hub for Designers?

A city with dazzling diversity and a global outlook, Singapore has always been a genial entry point for first-time visitors to Asia. Now the city-state is shaping itself into a center where startups and creative thinking can thrive. Antoine Lefeuvre has traveled there several times. Here he shares his impressions and what he has heard from residents—native Singaporeans and expats—about the business climate transition.

Using Roleplay to Prepare Design Managers

Practice makes perfect, but how do you help your team practice difficult conversations? Senongo Akpem shows how roleplay can help new managers learn useful techniques and gain confidence for those tough discussions ahead.

Choosing a CMS Your Organization Will Love

That never-ending search for the perfect CMS—maybe we’re using the wrong criteria. Too frequently, we approach CMS selection with cost or functionality as our bottom line, leading to solutions that look good, but struggle to adapt to the internal workflow. But finding a tool that matches organizational requirements means shifting focus. Artas Bartas presents three ways of approaching the CMS selection process with your team’s needs and processes top of mind.