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The Death of the Web Design Agency?

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Others have gone as far to say that the very concept of a user experience-focused agency simply isn’t a long-term play, largely because of what the big folks are up to. Facebook and Google went on a design/product buying spree specifically because they needed to figure out how to own this thinking themselves, and other tech companies have followed. And more traditional industries, like insurance, media, and retail? They’ll develop robust in-house capabilities soon, if they haven’t already.

Ready to pack up your things and start a landscaping business? Not so fast.

Greg Hoy, Differentiate or Die?

In The Pastry Box Project today, Greg Hoy of Happy Cog talks honestly about why the first quarter of this year sucked for most web design agencies (including ours), assesses the new and growing long-term threats to the agency business model, and shares his thinking on what we in the client services design business can do to survive, and maybe even thrive.

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