Articles

The Untapped Power of Vulnerability & Transparency in Content Strategy

Vulnerability and transparency are strengths masquerading as weaknesses. Together, they create empowering and meaningful content that can deeply engage your users, transcending mere conversion to build lifelong customer loyalty. Travis McKnight shows how to turn even your company’s worst problems and mistakes into powerful content strategies.

Getting to the Heart of Digital Accessibility

You’ve heard it before: there is not enough diversity in tech. But Carie Fisher offers one solution you may not have heard: that focusing on accessibility may be key in making the tech world itself more accessible.

Responsible JavaScript: Part II

Web development is hard. We don’t always get it right on the first try. Fortunately, we don’t have to get everything perfect from the start. Jeremy Wagner provides some helpful ways to start recovering from our collective JavaScript hangover.

Resilient Management, An Excerpt

Great managers ensure their teams are successful and that team members grow in their careers. In this excerpt from her new book, Resilient Management, Lara Hogan discusses how to do this by mentoring, coaching, and sponsoring them.

Daily Ethical Design

There’s no shortage of content, manifestos, and opinions these days on how design can be evil. But if they’ve left you feeling more frustrated than empowered, wishing for practical, real-world ways to enact change in your work, we hear you. In this piece, Lennart Overkamp lays out a practice-based approach to daily ethical design. You might be surprised to find out how much you can already do.

Trans-inclusive Design

Design decisions across our projects can mean the difference between affirmation and invalidation—and sometimes safety and danger. Erin White explores the repercussions for trans, non-binary, and gender-variant users and what we can do about it.

Nothing Fails Like Success

Money and tech have a complicated relationship. We trained our users to expect things for free. Quickly we realized that wasn’t a sustainable business model, so we sold their data and served ads, which invites its own problems.

Now, we’re trying to undo this tangled web. How do we get back to a democratized web? Our own Jeffrey Zeldman invites us to discuss how and to #LetsFixThis.