Use Cases Part II: Taming Scope

The use-case model can be a powerful tool for controlling scope throughout a project’s life cycle. Because a simplified use-case model can be understood by all project participants, it can also serve as a framework for ongoing collaboration and a visual map of all agreed-upon functionality. Use it to plan, to negotiate, and to prevent scope creep.

Better Invoices for Better Business

Invoices that obfuscate information, incorrectly state terms or arrive incomplete can be a massive headache for all parties. Strategic timing and attractive presentation are also important, as they can help “soften the blow” by making your invoice seem less like a stale demand for money and more like a friendly letter.

The Problem, the Balloon, and the Four Bedroom House

Without a problem, there is no project. Where there is a problem, however, there is a stakeholder who is desperate for a solution and who has a delivery deadline — which is normally sometime yesterday. Find out how a good process can tame even the most unruly project.

Web Accessibility and UK Law: Telling It Like It Is

There’s been widespread speculation about the new legislation being introduced in the UK, which is intended to ensure that websites are accessible to people with disabilities. This article examines how these new laws will affect the way you design in the real world.