There’s a monster within you and me—we all have it. It’s driven by primitive needs and it’s relentless, but—plot twist—it’s trying to save your life. Only it doesn’t understand what’s going on and it can hijack your thinking and actions in an instant, making you a menace, or at least a jackass, to everyone around you. Scared yet? Fortunately, there’s a great technique for keeping the monster at bay.
“I work at Microsoft,” I said.
“Oh? Ha,” she said. Knife. Twist. It was over.
One of my first managers — we shall call him Bob — had a saying that used to drive me nuts. To most of my complaints about workplace dysfunctions in our manager-employee one-on-ones, Bob would respond, “It is what it is.”