Resilient Management, An Excerpt

Great managers ensure their teams are successful and that team members grow in their careers. In this excerpt from her new book, Resilient Management, Lara Hogan discusses how to do this by mentoring, coaching, and sponsoring them.

Trans-inclusive Design

Design decisions across our projects can mean the difference between affirmation and invalidation—and sometimes safety and danger. Erin White explores the repercussions for trans, non-binary, and gender-variant users and what we can do about it.

Nothing Fails Like Success

Money and tech have a complicated relationship. We trained our users to expect things for free. Quickly we realized that wasn’t a sustainable business model, so we sold their data and served ads, which invites its own problems.

Now, we’re trying to undo this tangled web. How do we get back to a democratized web? Our own Jeffrey Zeldman invites us to discuss how and to #LetsFixThis.

Canary in a Coal Mine: How Tech Provides Platforms for Hate

Like a mine can fill up with toxic gasses, technology can become a toxic platform for hate. As the people building the web, we have an ethical responsibility for how these products are used—whether we intended it or not. ALA’s own Tatiana Mac lays this out using her own experience as a woman of color in tech.

Designing for Conversions

Quantifying the success of creative work may not be easy for designers and developers, but for many clients, it’s a necessity. Through tools like A/B testing and conversion rates, formerly nebulous qualities like user satisfaction can take on clear measures of success. Developer Brandon Gregory provides an overview of these and other tools, and discusses the benefits of designing for conversions, which allows products to reach their targets and serve the right people.

Web Developer Representation in W3C

Fronteers, the Dutch front-end association, is announcing their plans to become a member of the W3C, and to appoint Rachel Andrew as their representative. As a member, Fronteers will be entitled to four representatives, whom they intend to compensate for their time. Their mission is not without its challenges, however. Learn how you can help keep independent web developers’ voices from slipping through the gutters.

Make Something Great: Become an Open Source Contributor

You may think that contributing to an open source project is only for developers. But code is by no means the only thing software is made of. Whether you’re a designer, writer, doctor, or lawyer, the open source community needs you. Andrés Galante shares everything you need to know to set out on your journey, from first steps to becoming a core contributor.

The Cult of the Complex

’Tis a gift to be simple. ALA’s Zeldman bemoans our industry’s current fetish for the needlessly complicated over the straightforward. Escape the cult of the complex! Get back to improving lives, one interaction at a time.