There Is No Data vs. Intuition

Heads/Tails, Left/Right, Church/State, Engineering/Design, Logic/Emotion. Oh wait—the flipside of logic isn’t emotion. It’s fallacy. Another fallacy is feeling obliged to join either the faction of the sensibly-clad engineers or the faction of the crayon-toting creatives. Nishant Kothary has found that research is on the side of trusting your gut (then backing up your instinct with testing).

Designing for Post-Connected Users — Part 1, the Diagnostic

How sustainable is a model where social networks take a central role in our daily routine? Antoine Lefeuvre believes there’s growing awareness that social networking tools don’t necessarily bring out the best in us. While we do want and appreciate tools that let us engage with others and do things together, we’re getting tired of the high price in attention and stress.

The Role of the Web, an Excerpt from Understanding Context

What place am I in? By giving us the ability to link to anything at any time, the web complicated this question and changed our concept of context. In this excerpt from Chapter 2 of his new book, Understanding Context, Andrew Hinton explores why that happened, and how our resulting “place confusion” affects the way we perceive and use the web.

How Big is Big Enough to Pick On?

Businesses aren’t all faceless juggernauts. Some are just one or two people. Yet when we interact with them through reviews or social media, we fall into the notion that there’s no real individual in the other side whose feelings can be hurt. Laura Kalbag asks us to be sure to criticize the work and not the person.

Logically Speaking

The human mind has its own logic far beyond the binary states of mere computers. Even in the tech industry, you can’t escape the reality that it takes more than data and solid conclusions to win people over.

The Challenge for the Tiny Global Business

Long ago, a company had to grow to a certain size before it could embark on international trade. With digital goods, that’s no longer so. Learning all the applicable laws and taxes can be daunting, but that’s what allows the small business owner to stay independent as an exporter.

Stars and Stripes and ISO Codes

The labels of version links are key to navigating international websites. Making sure they are clear and unambiguous can increase user happiness and make you stand out in a crowd.

Managing Feature Requests

You’re proud of your product, and welcome user suggestions on making it even better. Will you be able to make everyone happy? Should you even aim to accommodate them all? Before you start coding, think about how to prioritize feature requests, and even say no to some.

Gardens, Not Graves

The stream is great for showing timely, scannable content. But solely organizing by reverse chronology leads to a dire loss of context. What can we do to make content easier to understand for those coming across it for the first time? Allen Tan explores methods for turning our untended archives into lively, flourishing spaces.

Kids 4–6: “The Muddy Middle”

Full of knowledge and creativity but not yet quite able to read, kids from ages 4 to 6 occupy a “muddy middle” for designers—they’re too old for toddler games, but too young for most apps and games made for “big kids.” Learn how to understand this group in this excerpt from Deb Gelman’s book, Design for Kids, out now from Rosenfeld Media.