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Issue № 369

Building better experiences—from forms that work for both humans and machines to designs that adapt to real-world conditions.

Environmental Design with the Device API

by Tim Wright17 Comments

Real-world factors like low batteries and weak signal strength can turn even the most expertly crafted digital experience into a frustrating clustercuss. These factors are beyond your control, and, until recently, there was nothing you could do about them. Now there just may be. Tim Wright explains how to begin improving your users’ experiences under constantly shifting (and sometimes quite dreadful) conditions, via environmental design thinking and the Device API.

Your Website has Two Faces

by Lyle Mullican10 Comments

Your website must serve human and robot masters. An interface that reflects too much of a system’s internals will confuse human users; but if data doesn’t conform to a specific structure, it’s likely to confuse the machines that need to use it. How can your designs serve these very different masters? Jon Postel's Robustness Principle, although usually applied to low-level protocols like TCP, offers a clue to designing experiences that meet human and machine needs with equal grace. Lyle Mullican explains.

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From the Blog

Valediction

When I first met Kevin Cornell in the early 2000s, he was employing his illustration talent mainly to draw caricatures of his fellow designers at a small Philadelphia design studio. Even in that rough, dashed-off state, his work floored me. It was as if Charles Addams and my favorite Mad Magazine illustrators from the 1960s had blended their DNA to spawn the perfect artist.