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Issue № 369

Building better experiences—from forms that work for both humans and machines to designs that adapt to real-world conditions.

Environmental Design with the Device API

by Tim Wright · 17 Comments

Real-world factors like low batteries and weak signal strength can turn even the most expertly crafted digital experience into a frustrating clustercuss. These factors are beyond your control, and, until recently, there was nothing you could do about them. Now there just may be. Tim Wright explains how to begin improving your users’ experiences under constantly shifting (and sometimes quite dreadful) conditions, via environmental design thinking and the Device API.

Your Website has Two Faces

by Lyle Mullican · 11 Comments

Your website must serve human and robot masters. An interface that reflects too much of a system’s internals will confuse human users; but if data doesn’t conform to a specific structure, it’s likely to confuse the machines that need to use it. How can your designs serve these very different masters? Jon Postel's Robustness Principle, although usually applied to low-level protocols like TCP, offers a clue to designing experiences that meet human and machine needs with equal grace. Lyle Mullican explains.

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Columnists

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From the Blog

The Couch Cone of Silence

About five years ago, I bought a cushy couch for my office. (Okay, yes, I did get the model that could flatten into an emergency nap station, but let’s just say that I plan for contingencies—it sounds more professional that way.) Our projects required a lot of office-to-office visiting to discuss situations in person, and eventually, said couch (and therefore, my office) became a veritable beacon, attracting anyone looking for an excuse to decompress. Such is the life of a one-couch, 50-chair business.

Learning to Be Flexible

As a freelancer, I work in a lot of different code repos. Almost every team I work with has different ideas of how code should be organized, maintained, and structured. Now, I’m not here to start a battle about tabs versus spaces or alphabetical order of CSS properties versus organizing in terms of concerns (positioning styles, then element layout styles, then whatever else), because I’m honestly not attached to any one system anymore.