Liam Nugent has been leading teams that design and build software for over 15 years. His interests include earth-centric design, web standards, and accessibility. He created “Lanark: a font in one weight” based on the famous Glasgow type style. He lives in Scotland with his wife and son who, at the age of six, already outshone him by inventing Kelloggs White Chocolate Coco Pops. (That is not a joke.)
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Everyone’s a good manager when their team is functioning perfectly. But what do you do when your team screws up? Liam Nugent tells how to face reality when work goes poorly, and shares practical steps to get your team back on track.