Topic: User Experience

Designing Inclusive Content Models

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You may not realize it, but your site might be actively discouraging user engagement because your content models are shaped by bias. Daniel Carter and Carra Martinez are here to help you to understand this phenomena and the steps you can take to address it.

Mr. Roboto: Connecting with Technology

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Behavior change design creates entrancing and effective products. In this excerpt from Chapter 9 of Engaged, Amy Bucher shares insights into using personalization to create meaningful user experiences.

Color Craft & Counterpoint: A Designer’s Life with Color Vision Deficiency

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There’s a common cognitive dissonance about design: that good design can’t come from designers with color vision deficiencies. Much to the contrary, people with CVDs are far more aware of color and usability gaps, and can be invaluable during the design process. Sharing his first hand perspective as a color blind web professional, Noah Glushien discusses his career, living with CVDs, and how to enhance projects.

Building the Woke Web: Web Accessibility, Inclusion & Social Justice

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From banking to civil services to education, the internet intersects every part of our lives in a way that was unthinkable 20 years ago. And yet the web remains inaccessible to vast swathes of people, with code issues far from the only roadblock. Olu explores the complexity of true accessibility, and offers a thoughtful approach to building a safer and more welcoming web.

Usability Testing for Voice Content

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It’s an important time to be in voice design, but it’s not without its own challenges. Content in voice-driven interfaces can vary wildly from that of traditional websites, which might leave many of us wondering about our existing approaches to usability testing. Preston So not only shows us how to reframe these challenges into opportunities, but as advantages for the medium itself.

Standards for Writing Accessibly

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In this excerpt from Writing Is Designing, Michael J. Metts and Andy Welfle discuss critical accessibility considerations for content authors, including reading order, references to additional content, and instructions.

Getting to the Heart of Digital Accessibility

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You’ve heard it before: there is not enough diversity in tech. But Carie Fisher offers one solution you may not have heard: that focusing on accessibility may be key in making the tech world itself more accessible.

Trans-inclusive Design

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Design decisions across our projects can mean the difference between affirmation and invalidation—and sometimes safety and danger. Erin White explores the repercussions for trans, non-binary, and gender-variant users and what we can do about it.