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Issue № 365

How do we create better communities—and better communication? By applying our design skills, of course.

Becoming Better Communicators

by Inayaili de Leon · 20 Comments

As designers, we already know how to communicate with users in a language they understand. Yet, we often don't do this when communicating with those whom our work requires us to talk to every day: our own colleagues. Inayaili de León shows us why—and how we can build the human relationships and shared vocabularies we need to get better at it.

Universal Design IRL

by Sara Wachter-Boettcher · 43 Comments

We talk a lot about building a web that’s accessible to anyone—a web that serves more of us, more fully. But are our own events and conferences as inclusive as the web we’re all working toward? Sara Wachter-Boettcher explores how we can improve the design of our own community.

More from A List Apart

Columnists

Laura Kalbag on Freelance Design

How Big is Big Enough to Pick On?

Businesses aren't all faceless juggernauts. Some are just one or two people. Yet when we interact with them through reviews or social media, we fall into the notion that there's no real individual in the other side whose feelings can be hurt. Laura Kalbag asks us to be sure to criticize the work and not the person.

From the Blog

Thoughtful Modularity

What can we learn from the Mars rover about building the web? Anthony Colangelo describes NASA's new modular approach to mission planning, and suggests a similar strategy for our work on the web. The details of our work may change, but building with thoughtful modularity can help us reap the benefits of the future.

Pinpointing Expectations

In my work as a front-end developer, I’ve come to realize that expectations, and how you handle them, are one of the most integral parts of a project. Expectations are tricky things, especially because we don’t talk about them very much.