Users expect websites to work on their mobile phones. In two to three years, mobile support will become standard for any site. Web developers must add mobile web development to their skill set or risk losing clients. How do you make websites mobile compatible? The simple answer is to test on all mobile devices and fix any problems you encounter. But with at least ten operating systems and fifteen browsers out there, it is impossible to do that. Nor can we test only in iPhone and Android and expect to serve our market. PPK surveys the mobile web market, as well as phone platforms and their browsers, and shows how to set up a mobile test bed that works.
Whether the purpose of your site is to convince people to do something, to buy something, or simply to inform, testing only whether they can find information or complete transactions is a missed opportunity: Is the content appropriate for the audience? Can they read and understand what you’ve written? Angela Colter shows how to predict whether your content will work (without users) and test whether it does work (with users). While you can’t test every sentence on your site, you don’t need to. Focus on tasks that are critical to your users and your business. Learn how to test the content to find out if and where your site falls short.