Most people agree that it’s important to get feedback from users, but in reality, not everyone can afford a dedicated user researcher on their team. In this second and final installment on working with external user researchers, we focus on how to get things done once you’ve found the right person to bring onto your project. With these best practices around on-boarding and collaboration, you’ll be able to get the most value for your money, and get the most candid insights into what your users really think.
Can typography encourage long-form reading—not just scanning? What are the most exciting areas of cutting-edge experimentation in typographic technology and digital layout, and what new skills will we need to design tomorrow’s web content? Three experts—Mozilla’s Jen Simmons, publication design legend Roger Black, and ALA’s Jeffrey Zeldman—discuss typography and layout on today’s web: where we are now, and where we’re going.
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In this excerpt from Going Offline, Jeremy Keith introduces us to Service Workers, a critical component of Progressive Web Apps.
In this excerpt from Planning for Everything, Peter Morville shares insights about how reflection can improve our work.
We’re delighted to share this excerpt from Meeting Design by Kevin Hoffman.
A developer enters into the world of survey design to find out why people still think that image looks blurry.
Can texting teach us about how to interact with our users? Yes, as this excerpt from Erika Hall’s Conversational Design explains.
Accessibility remediation projects can be daunting. Beth Raduenzel provides a guide to making and maintaining accessible websites.
Web development has changed over the past 20 years, but when it comes to writing CSS, we’re still stuck in the 1990s.
How one developer goes beyond code and fights for a seat at the table.
Resources may be limited, but that doesn’t mean you have to drop the all-important discovery phase when planning a new venture.
Manuel Matuzovic explains why and how to up your accessibility game.
Aimee Gonzalez reflects on a difficult user migration project that led to a dramatic shift in how she approaches her work.
We’re pleased to offer this selection from CSS: The Definitive Guide, 4th Edition.