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Issue № 357

Build usefulness and delight into your sites and applications. Get champagne user testing on a beer budget.

Beyond Usability Testing

by Devan Goldstein2 Comments

To be sure we're designing the right experience for the right audience, there's no substitute for research conducted with actual users. Like any research method, though, usability testing has its drawbacks. Most importantly, it isn't cheap. Fortunately, there are other usability research methods at our disposal. The standouts, expert review and heuristic evaluation, are easy to add to a design and development process almost regardless of budget or resource concerns. Explore these techniques, learn their advantages and disadvantages, and get the low-down on how to include them in your projects.

Product Management for the Web

by Kristofer Layon5 Comments

Whether we prototype, write, design, develop, or test as part of building the web, we're creating something hundreds, thousands, or maybe even millions of people will use. But how do we know that we're creating the right enhancements for the web, at the right time, and for the right customers? Because our client or boss asked us to? And how do they know? Enter product management for the web, bridging the gap between leadership and customers on one side, and the user experience, content strategy, design, and development team on the other. Learn to set priorities that gradually but steadily make your product (and the web) better.

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From the Blog

Ten CSS One-Liners to Replace Native Apps

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Longform Content with Craft Matrix

Jason Santa Maria recently shared some thoughts about pacing content, and my developer brain couldn’t help but think about how I’d go about building the examples he talked about. The one fool-proof way to achieve heavily art-directed layouts like those is to write the HTML by hand. The problem is that content managers are not always developers, and the code can get complex pretty quickly. That’s why we use content management systems—to give content managers easier and more powerful control over content.