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Issue № 366

Redesign your contracts to reach better, faster agreements; create better user experiences by upgrading your translation practices.

Designing Contracts for the XXI Century

by Veronica Picciafuoco · 9 Comments

A design contract is like a business card—it comes from the same desk, and bears the same creative mark. But it’s also the business card you hate handing out: a folder of legal gibberish with terrible formatting that reminds the client of everything that could possibly go wrong before the work has even started. If we want to address the readability problems unique to our era—and improve communication with our clients—then it’s time we fix the language, layout, and typesetting of our contracts. And who better than designers to do it? Veronica Picciafuoco shows how modernizing your contract to match your carefully crafted brand can also help you reach an agreement faster, and even strengthen your position when negotiating.

Translation is UX

by Antoine Lefeuvre · 21 Comments

We—the people who make websites—now study almost every aspect of our trade, from content and usability to art direction and typography. Our attention to detail has never been greater as we strive to provide the best possible experience. Yet many users still experience products that lack personality or are difficult to understand. They are users of a translated version. While good localization boosts conversion rates, bad or partial translation may ruin a user experience, giving people an uneasy feeling about the whole company. If we care equally about all our users, it’s time we start thinking of translation as something slightly more complex than a word-to-word job. Antoine Lefeuvre shares why translation matters, and what it takes to get it right.

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Columnists

Rian van der Merwe on A View from a Different Valley

The Distance to Here

The people who determine product strategy move through a world of analysts, media, division leads, shareholders, stakeholders, monetization, and marketability. They seldom get a chance to come back to the corner where users and designers mingle. Rian van der Merwe suspects that increasing the communication distance between the decision makers and the product’s builders and users leads to a loss of perspective—and the results are products with marketable features that no one really needs.

From the Blog

On Our Radar: Faux-Naïve

On our radar these days: Google rebrands. A web animation expert refuses to speak at your conference if it doesn’t have a code of conduct. Preload hints can help you load your web fonts faster. A new site launches that hopes to bridge the gender gap in communication design. Your weekend reading awaits!

On Our Radar: Pretty Advanced Machine Learning

Between bots and blogging, newsrooms are getting into Slack in some very cool ways (take some inspiration and apply for a Knight-Mozilla Fellowship!). Plus more recommended reading: revisiting Cameron’s World; the joy of generalists; the finer points of faving; and one really excellent gif of cats.