A List Apart

Menu
Issue № 382

But enough about us. The art of interviewing others.

Interviewing Humans

by Erika Hall · 7 Comments

The humble one-on-one interview is the basic unit of ethnographic research. The price is right for even the most cash-strapped team, and with practice (plus a few principles) you can gain the knack for it—even if “researcher” is the one title that doesn’t appear on your business card. The great myth is that you need to be a good talker. But conducting a good interview is actually about shutting up. Learn to coax good data from willing humans in our excerpt from Erika Hall’s new book, Just Enough Research.

More from A List Apart

Columnists

Lyza Danger Gardner on Building the Web Everywhere

The Implicit Contract

Working with a team of like-minded folks not only makes for more copacetic daily interactions, it actually has a positive effect on the end product. Developers are valued for more than their technical skills. Another hallmark of a good developer is how well they mesh with a team.

From the Blog