A List Apart

Menu
Issue № 382

But enough about us. The art of interviewing others.

Interviewing Humans

by Erika Hall6 Comments

The humble one-on-one interview is the basic unit of ethnographic research. The price is right for even the most cash-strapped team, and with practice (plus a few principles) you can gain the knack for it—even if “researcher” is the one title that doesn’t appear on your business card. The great myth is that you need to be a good talker. But conducting a good interview is actually about shutting up. Learn to coax good data from willing humans in our excerpt from Erika Hall’s new book, Just Enough Research.

More from A List Apart

Columnists

Rian van der Merwe on A View from a Different Valley

Work Life Imbalance

Workspaces now include the comforts of home, and homes are filled with devices that connect us to work. It’s time to reconsider our enthusiasm for being available to deal with work any time, day or night. The balance we thought we’d find is tipped heavily toward productivity, to the detriment of exploration, inspiration, and regeneration.

From the Blog

Getting Started With CSS Audits

This week I wrote about conducting CSS audits to organize your code, keeping it clean and performant—resulting in faster sites that are easier to maintain. Now that you understand the hows and whys of auditing, let’s take a look at some more resources that will help you maintain your CSS architecture. Here are some I’ve recently discovered and find helpful.