The humble one-on-one interview is the basic unit of ethnographic research. The price is right for even the most cash-strapped team, and with practice (plus a few principles) you can gain the knack for it—even if “researcher” is the one title that doesn’t appear on your business card. The great myth is that you need to be a good talker. But conducting a good interview is actually about shutting up. Learn to coax good data from willing humans in our excerpt from Erika Hall’s new book, Just Enough Research.
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So you own a business. It’s the best job you’ve ever had, and it will be forever—as long as the business stays viable. That means understanding when it's profitable, and when you may have to make some adjustments. Don’t worry—it doesn’t require an accounting degree and it won’t turn you into a greedy industrialist.
From the Blog
Håkon Wium Lie is the father of CSS, the CTO of Opera, and a pioneer advocate for web standards. Earlier this year, we published his blog post, “CSS Regions Considered Harmful.” When Håkon speaks, whether we always agree or not, we listen. Today, Håkon introduces CSS Figures and argues their case.
Jason Santa Maria recently shared some thoughts about pacing content, and my developer brain couldn’t help but think about how I’d go about building the examples he talked about. The one fool-proof way to achieve heavily art-directed layouts like those is to write the HTML by hand. The problem is that content managers are not always developers, and the code can get complex pretty quickly. That’s why we use content management systems—to give content managers easier and more powerful control over content.