The humble one-on-one interview is the basic unit of ethnographic research. The price is right for even the most cash-strapped team, and with practice (plus a few principles) you can gain the knack for it—even if “researcher” is the one title that doesn’t appear on your business card. The great myth is that you need to be a good talker. But conducting a good interview is actually about shutting up. Learn to coax good data from willing humans in our excerpt from Erika Hall’s new book, Just Enough Research.
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From the Blog
It's true, writing about your work can be tough. Putting your thoughts out there for everyone to see—and comment on—can be intimidating. But, as Susan Robertson shows, it's a great way to clarify your thinking on tough problems, and can lead to new opportunities in the process.
What grabbed our attention this week? We’re glad you asked. We’re digging the new design standards being shared by 18F and USDS; reading up on accessibility in design (and the notorious PDF!); learning to run better meetings; noodling around with responsive typefaces; and championing better ways to read the comments. Also, somebody likes raccoons. We think. We think that's what they meant.