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Working with External User Researchers: Part II

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Most people agree that it’s important to get feedback from users, but in reality, not everyone can afford a dedicated user researcher on their team. In this second and final installment on working with external user researchers, we focus on how to get things done once you’ve found the right person to bring onto your project. With these best practices around on-boarding and collaboration, you’ll be able to get the most value for your money, and get the most candid insights into what your users really think.

Web Typography & Layout: Past, Present, and Future

Can typography encourage long-form reading—not just scanning? What are the most exciting areas of cutting-edge experimentation in typographic technology and digital layout, and what new skills will we need to design tomorrow’s web content? Three experts—Mozilla’s Jen Simmons, publication design legend Roger Black, and ALA’s Jeffrey Zeldman—discuss typography and layout on today’s web: where we are now, and where we’re going.

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