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Working with External User Researchers: Part I

So you need to bring on an external user researcher. How do you start? Authors Chelsey Glasson, Jeff Sauro, and Cory Lebson have run a user research agency, hired external researchers, and worked as freelancers. Via their different perspectives, they provide a solid guide to hiring researchers as contractors. Part I of two articles.

Web Typography & Layout: Past, Present, and Future

Can typography encourage long-form reading—not just scanning? What are the most exciting areas of cutting-edge experimentation in typographic technology and digital layout, and what new skills will we need to design tomorrow’s web content? Three experts—Mozilla’s Jen Simmons, publication design legend Roger Black, and ALA’s Jeffrey Zeldman—discuss typography and layout on today’s web: where we are now, and where we’re going.

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