Author
Dana Chisnell
Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She’s the co-author, with Jeff Rubin, of Handbook of Usability Testing, Second Edition (Wiley, 2008).
Entries by Dana Chisnell
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Usability Testing Demystified
The value in usability testing comes from the magic of observing and listening as people use a design. The things you see and the things you hear are often surprising, illuminating, and unpredictable. This unpredictability is tough to capture in any other way. Dana Chisnell shows you how.
