Author

Andy Fitzgerald

Andy Fitzgerald is an independent designer whose practice focuses on user research, information architecture, interaction design, and prototyping. He works with organizations of all sizes to create elegant, purpose-driven solutions to complex information problems. Andy is an active member of the IA and UX communities, and speaks and facilitates workshops at conferences all over the world.

Also from this author

Conversations with Robots: Voice, Smart Agents & the Case for Structured Content

Voice user interfaces, smart software agents, and AI-powered search are changing the way users—and computers—interact with content. Whether or not you’re building services for these emerging technologies, structured content is now necessary to ensure the accuracy and integrity of your content across the evolving digital landscape.