Author

photo of Ksenia Cheinman

Ksenia Cheinman

Ksenia Cheinman is passionate about improving public services through content. She often ends up in roles with the words “architect” and “strategy,” which may explain her interest in systems thinking. When not building partnerships and learning by reflecting, Ksenia likes to knit, ponder in French, and design her next tattoo.

Also from this author

Navigating the Awkward: A Framework for Design Conversations

We’ve all been there: a client or coworker shows you something they've worked on for hours or weeks, and your brain screams because their idea sucks. Author Ksenia Cheinman shows how the right conversational framework can help you navigate these all-too-frequent design interactions.