Jonathan Follett

Before founding Hot Knife Design, Inc., a Boston Web development and UI firm, Jonathan Follett spent nearly a decade wrangling financial data as the lead designer for the Massachusetts pension regulatory agency. He writes a column on information design for UXmatters.

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The Long Hallway

In the virtual conference room, no one can hear you scream. Social networking enables knowledge workers like us to build virtual companies with no office space and little overhead. But can we make them succeed? Follett dissects the skills required to create, manage, and grow the virtual firm.