Michael J. Metts
Michael J. Metts helps teams build great products and services by putting people first. With a background in journalism, he frequently finds himself talking about the role words play in designing useful, usable experiences. He has given talks and taught workshops on the topic at industry conferences around the world. He lives with his wife, two children, and a very small dog just outside Chicago.
Also from this author
In this excerpt from Writing Is Designing, Michael J. Metts and Andy Welfle discuss critical accessibility considerations for content authors, including reading order, references to additional content, and instructions.