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If you don’t work at a place like Google or 3M—companies celebrated for rewarding innovation—don’t despair. You can still push new ideas through, see them gain traction, and watch your company evolve for the better. You just need to be smart about your tactics. Janice Gervais has some advice on how to practice effective guerrilla innovation.
As a designer, your job is to understand your client’s needs. Listening to what they tell you is a good place to start, but it doesn’t end there. You gain much more insight by asking the right questions. Of course, it also helps to ask the right people and ask in the right way. Janice Gervais offers some tips to turn you into a better designer/detective.